At Avvini, we are happy to accept a return for your online purchase should you not be entirely satisfied with your goods. Avvini must be notified of your wish to return goods within 5 days of your delivery date. For Australian shipped orders, the goods must be returned within 7 business days of receipt of the order, and 20 business days for international orders. All prices for items on sale are only valid during the sale period and as such Avvini do not credit or refund a price difference for items purchased outside of that sale period. Items purchased on sale/special are non-refundable and cannot be exchanged or returned. We do not process exchanges here, but can provide either a store credit or refund for the item/s returned.
Please note: all returned items must be in original unworn condition. If they are returned dirty or marked, your return will be rejected and sent back. Please either wrap or package the box neatly. You will be required to cover postage costs as this is not something Avvini covers.
To return goods to Avvini please use the form on our return page at: https://www.avvini.com.au/pages/returns.
Postage and handling costs are non-refundable and will not be covered by Avvini (unless goods are faulty or not as ordered).
If an incorrect address is provided and the order is returned as a result, then postage costs will not be covered by Avvini if you request to have your order resent. Avvini is not responsible for return packages should they not reach us, so please retain your proof of postage. Postage and handling costs are non-refundable on returned items.
Returns/exchanges are processed within 5 business days of being received, so once your return has been processed you will be sent an email confirmation.
If you have received an item which you believe to be faulty, please don’t hesitate to contact our customer service team at firstname.lastname@example.org with clear pictures and a detailed description as well as your order details (order number and email address associated with the purchase).
Please be advised that all postage and handling costs will be incurred by the customer, not Avvini. Avvini is not responsible for return packages should they not reach us, so please retain your proof of postage.
If you have purchased our product using Afterpay and you would like to return the product for a refund, you can return them by posting them back to us.
Your refund will be processed soon as we receive the product in original conditions( please refer to our Terms and Conditions). Once your refund is processed, it will automatically go through to Afterpay and once they process it, your refund will reflect in your payment plan.
Afterpay system will then adjust your payments from your last installment backwards. This means your final payment might be reduced to zero, but the rest of your payments stay the same. Afterpay system cannot spread the new purchase price out evenly across your four payments or across the remaining payments. Please refer to Afterpay website for more information.
As per the Afterpay website, financial refunds can take up to 7 business days depending on your financial institution. For further clarifications in regards to Afterpay refund policy, please visit Afterpay(https://www.afterpay.com/terms) and follow up with them.
Please complete the form below to request an RMA number.
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Avvini Athletica Womens Tops include a range of tees, sportsbras, and crops. Please try to grab the correct size for your measurements. If you require more info regarding sizing, please refer to specific product pages for more information. If you are in between sizes, please go with the size above.
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